Telecoms Systems & Application OSS Engineer (OSS, Cramer, Inventory, Automation)
Linux | OSS | Application Support | Production Support | Python | Shell Scripting | Cramer | Network Inventory | Network Automation | Telecoms | Cisco | CCNA | Network Operations
Hybrid working - Newbury, Berkshire, RG14 2FN & remote, home based
@mecscomms is recruiting for an experienced contract Telecoms OSS & Application Support Engineer responsible for supporting and enhancing business-critical telecoms Operational Support Systems (OSS), network inventory platforms and automated network configuration applications.
This is a highly hands-on technical role combining Telecoms Application Support, Production Support, OSS Support, Systems Administration, Database Administration and Network Operations. The successful candidate will support a bespoke telecoms application environment used for network inventory management, service fulfilment, operational automation and network configuration activities, integrating closely with Cramer inventory systems and wider telecoms network infrastructure.
You will possess strong experience supporting production applications, operational support systems, telecoms platforms or network inventory environments, together with scripting, troubleshooting and telecoms network knowledge. Experience within OSS, network inventory management, provisioning, service fulfilment, network automation or telecoms operational support functions would be highly advantageous.
This opportunity is ideally suited to an OSS Support Engineer, Telecoms Application Support Engineer, Production Support Engineer, Network Inventory Engineer, Telecoms Systems Engineer, Operations Support Engineer or Telecoms Systems Administrator with strong Linux, Shell Scripting, Python, Java, HTML skills & a general understanding of telecoms operational systems & network infrastructure.
Role
Role:
Telecoms Systems & Application Support Engineer, Production Support Engineer, OSS Support Engineer, Application Support Engineer, Telecoms Systems Administrator, Network & Application Support Engineer
Role Purpose
Support, maintain and enhance critical telecoms production systems, applications and infrastructure whilst ensuring operational stability, service availability, security compliance and successful delivery of system changes across operational environments.
Location: Hybrid working - Newbury, Berkshire, RG14 2FN & remote, home based
Role Type: Temporary, Contract, Full-Time
Start date: ASAP
Duration: 12 months+ temporary contract
Gross Rate: Negotiable, dependent upon experience. Pay rate, inside IR35
Clearence
Security & background screening required. Due to the nature of the work, successful applicants must be eligible to undergo BPSS and SC-level screening. This will include: employment and education verification, credit and financial history checks, advanced identity and right-to-work checks. To meet SC eligibility requirements, candidates must typically have lived in the UK continuously for the last five years.
Technology Stack
Linux AdministrationShell ScriptingPythonJavaHTMLCramer DatabaseDatabase AdministrationTelecoms OSS PlatformsNetwork Inventory SystemsService Fulfilment SystemsNetwork Provisioning PlatformsNetwork Configuration AutomationTelecoms Operational Support SystemsCisco NetworkingNokia TransmissionMicrowave NetworksEnterprise IP NetworkingNetwork OperationsIncident ManagementChange ManagementProduction SupportApplication SupportSystem MonitoringRoot Cause Analysis
Core Activity
Support and maintain business-critical telecoms OSS platforms and production applicationsAdminister and support internally developed telecoms operational support systems used for network inventory management and automated network configurationSupport integrations between OSS platforms and Cramer inventory environmentsMonitor system performance, availability and operational healthTroubleshoot and resolve production incidents, service issues and application faultsSupport application deployments, configuration changes and production releasesDevelop and maintain automation scripts using Shell Scripting, Python, Java and HTMLAnalyse application logs, system alerts and performance metricsSupport network automation workflows and operational scripting activitiesSupport Cramer database environments and associated administration activitiesAssist with network inventory integrity, reconciliation and data quality activitiesSupport operational users of network inventory, provisioning and fulfilment systemsImplement approved production changes in accordance with change management processesPerform root cause analysis and implement preventative solutionsProduce technical documentation, support records and operational procedures
Deliverables
Stable and secure OSS and production environmentsSuccessful application support and incident resolutionReliable network inventory and provisioning platformsEffective system monitoring and operational supportAutomated operational processes and scripting solutionsSuccessful delivery of production changes and upgradesAccurate technical documentationImproved operational efficiency and service availability
Working Environment
Telecoms Operations EnvironmentOSS Support EnvironmentProduction Support EnvironmentNetwork Operations EnvironmentNetwork Inventory & Provisioning PlatformsEnterprise Telecommunications InfrastructureHigh Availability SystemsCritical National Infrastructure ProgrammesCollaborative Technical Teams
Candidate Profile
Candidates should possess strong experience supporting production applications, telecoms systems or operational environments. You will be technically capable, highly analytical and comfortable working across systems administration, application support, scripting, databases and network technologies.
Your experience is likely to include some of the following:
Essential
Production Support and Application Support experienceExperience supporting OSS, network inventory, service fulfilment, provisioning or network automation platformsLinux Systems AdministrationShell ScriptingPython scripting and automationSystem Monitoring and Incident ManagementRoot Cause AnalysisDatabase Administration experienceTroubleshooting complex technical issuesTelecoms systems, network operations or operational support environmentsExperience supporting business-critical operational systemsChange and Release ManagementTechnical documentation and reporting
Desirable
Cramer Inventory ManagementNetwork Inventory Management SystemsOSS/BSS PlatformsNetwork Provisioning PlatformsService Fulfilment SystemsNetwork Automation ToolsNetcrackerInventory ReconciliationTelecoms Asset ManagementFixed Network OperationsMobile Network OperationsCisco NetworkingNokia TransmissionMicrowave NetworksCCNAITIL FoundationLinux Administration CertificationDatabase Administration CertificationTelecoms Industry Certifications
Key Traits
Strong troubleshooting and fault-resolution capabilityHighly analytical and detail-orientedProactive and self-motivatedStrong communication and stakeholder engagement skillsCalm under pressure within operational environmentsQuality and service focusedContinuous improvement mindsetPassion for technology, automation and operational excellence
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
