Job Description To provide expertise, advice and support on analytical and quantitative insights, management information system improvements and the development of standardised procedures to ensure actionable information is readily available for business decisions and solutions Analyse and define business requirements to provide information that informs decision making and adds business value for solution generation Assess own performance through seeking timely and clear feedback and request training where appropriate Report on transactional and process activities within set guidelines to provide timely information for decision making Act responsibly with work related resources in order to contribute to cost containment Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards Address customer needs in order to meet or exceed customer expectations Build and maintain stakeholder relationships Analyse end-to-end processes to identify opportunities to improve business processes Support the planning, implementation, and design of projects across relevant business units to improve the process flow and minimise risks throughout the entire project life-cycle Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 18/09/25 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.
