This a Full Remote job, the offer is available from: Botswana
At Mukuru, every transaction tells a story of families supported, opportunities created, and connections maintained. As a Booth Teller, you’re at the frontline of that impact, ensuring every transaction is safe, accurate, and trusted.
Why this role matters
You’re more than a teller you’re a guardian of trust. Every decision you make protects customers, supports compliance, and keeps our financial ecosystem secure and reliable.
What you’ll do
Process with precision
Handle remittance transactions accurately and efficiently
Perform KYC checks and verify all customer documentation
Count, verify, and manage cash with strict attention to detail
Ensure all transactions meet regulatory and compliance standards
Protect what matters
Identify and escalate suspicious or fraudulent activity
Monitor transaction limits in line with central bank regulations
Safeguard cash, systems, and customer information at all times
Deliver great customer experiences
Assist customers with forms and explain services clearly
Support customers through the transaction process with confidence
Promote Mukuru products and services where relevant
Keep operations running smoothly
Perform daily cash ups and maintain accurate records
Ensure the booth is clean, organised, and secure
Conduct daily security checks and maintain visitor logs
What you bring
Grade 12 (or equivalent)
At least 1 year experience in the financial sector
Knowledge of foreign currencies, FICA, and compliance processes
Strong numeracy skills and attention to detail
High level of professionalism and integrity
What sets you apart
A strong sense of responsibility and accountability
Ability to make sound decisions under pressure
Sharp eye for detail nothing slips past you
A people-focused mindset with strong relationship skillsI am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
This offer from "Mukuru" has been enriched by Jobgether.com and got a 72% flex score.
